Support

We’re here to help.

If you need help with Silax, you can contact us by email. We can assist with questions related to records, moments, profile updates, AI Coach use, diamond purchases, account settings, privacy, or terms.

What You Can Contact Us About

  • Problems opening or using the app.
  • Questions about training or match record management.
  • Issues related to moments content, images, or profile details.
  • Questions about AI Coach replies or diamond usage.
  • Purchase, recharge, privacy, or account-related concerns.

What to Include in Your Email

  • A short description of the issue or question.
  • Your device model and operating system version.
  • Your app version, if available.
  • Steps that led to the issue.
  • Screenshots, if they help explain what happened.

Purchases and Diamonds

If your question involves diamonds or in-app purchases, please include the product name and a brief description of the issue so we can better understand what happened.

Need General Information?

You can also return to the About page for a general overview of Silax.

Go to About Silax